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  1. JIRA Service Desk Server
  2. JSDSERVER-891

Assigning a customer with privileges to see all project issues

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    Details

    • Type: Suggestion
    • Status: Resolved (View Workflow)
    • Resolution: Duplicate
    • Fix Version/s: None
    • Component/s: None
    • Labels:
      None
    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning out product roadmap. To understand how this piece of feedback will be reviewed, see An updated work flow for server feature suggestions.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Am new to Jira config/deployment and am currently migrating our old service desk. An 'admin' customer side would like to see all tickets/issues raised by other individuals in their company/project. Right now they can only see issues raised by themselves. Is it possible to give them the rights to see other issues raised?

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              • Assignee:
                Unassigned
                Reporter:
                simon75 Simon Bonello
              • Votes:
                3 Vote for this issue
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                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: