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  1. JIRA Service Desk Server
  2. JSDSERVER-891

Assigning a customer with privileges to see all project issues

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    Details

    • Type: Suggestion
    • Status: Closed (View Workflow)
    • Resolution: Duplicate
    • Fix Version/s: None
    • Component/s: None
    • Labels:
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    • Feedback Policy:
      We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Am new to Jira config/deployment and am currently migrating our old service desk. An 'admin' customer side would like to see all tickets/issues raised by other individuals in their company/project. Right now they can only see issues raised by themselves. Is it possible to give them the rights to see other issues raised?

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              Assignee:
              Unassigned
              Reporter:
              simon75 Simon Bonello
              Votes:
              3 Vote for this issue
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              2 Start watching this issue

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                Created:
                Updated:
                Resolved: