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  1. Jira Service Management Cloud
  2. JSDCLOUD-891

Assigning a customer with privileges to see all project issues

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      Am new to Jira config/deployment and am currently migrating our old service desk. An 'admin' customer side would like to see all tickets/issues raised by other individuals in their company/project. Right now they can only see issues raised by themselves. Is it possible to give them the rights to see other issues raised?

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          duplicates

          Suggestion - JSDCLOUD-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal

          • Closed
          is related to

          Suggestion - JSDSERVER-891 Assigning a customer with privileges to see all project issues

          • Closed

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              Unassigned Unassigned
              8336c645f1d2 Simon Bonello
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                Created:
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