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Suggestion
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Resolution: Duplicate
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None
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NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.
Am new to Jira config/deployment and am currently migrating our old service desk. An 'admin' customer side would like to see all tickets/issues raised by other individuals in their company/project. Right now they can only see issues raised by themselves. Is it possible to give them the rights to see other issues raised?
- duplicates
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JSDCLOUD-270 Allow customers to view requests created by other customers belonging to the same organisation using the Customer Portal
- Closed
- is related to
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JSDSERVER-891 Assigning a customer with privileges to see all project issues
- Closed