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Bug
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Resolution: Fixed
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Low
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Insight 9.0.12
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None
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1
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Severity 2 - Major
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Issue Summary
Insight CSV import ignore text surrounded by <> characters when target attribute is of type TextArea
Steps to Reproduce
- Setup a CSV import in an Insight schema.
- In one attribute value in the source csv insert some text surrounded by <> characters. Ex. this is <a test> for attribute text area.
- In the object type mapping of the CSV import map the above attribute to a TextArea attribute.
- Launch the sync and observe that the text inside <> has not been imported:
Please note that this only happen in the 0$ version of Insight (previous and latest 8.7.12).
In the Insight bundled version with JSM (ex. latest 9.0.12) the text is successfully imported:
This happen with both , and ; delimiters.
Expected Results
text within <> should be imported together with <>.
Actual Results
text surrounded by <> is just ignored (and <> chars too).
Workaround
Currently there is no known workaround for this behavior apart from purging the source file from <> characters.
- mentioned in
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Page Failed to load
| Form Name | |||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
[JSDSERVER-8645] Insight CSV import ignore text surrounded by <> characters when target attribute is of type TextArea
| Remote Link | New: This issue links to "Page (Confluence)" [ 703782 ] |
| Fix Version/s | New: Insight 8.8.0 [ 97710 ] | |
| Fix Version/s | Original: Insight 9.0.11 [ 97105 ] |
| Fix Version/s | New: Insight 9.0.11 [ 97105 ] |
| Resolution | New: Fixed [ 1 ] | |
| Status | Original: Gathering Impact [ 12072 ] | New: Closed [ 6 ] |
| Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
| Support reference count | New: 1 |
| Attachment | New: Screenshot 2021-08-18 at 17.06.26.png [ 409357 ] |
| Description |
Original:
h3. Issue Summary
Insight CSV import ignore text surrounded by <> characters when target attribute is of type TextArea h3. Steps to Reproduce # Setup a CSV import in an Insight schema. # In one attribute value in the source csv insert some text surrounded by <> characters. Ex. this is <a test> for attribute text area. # In the object type mapping of the CSV import map the above attribute to a TextArea attribute. # Launch the sync and observe that the text inside <> has not been imported: !Screenshot 2021-08-18 at 13.25.23.png|thumbnail! *Please note that this only happen in the 0$ version of Insight (previous and latest 8.7.12).* In the Insight bundled version with JSM (ex. latest 9.0.12) the text is successfully imported: !Screenshot 2021-08-18 at 13.38.15.png|thumbnail! This happen with both , and ; delimiters. h3. Expected Results text within <> should be imported together with <>. h3. Actual Results text surrounded by <> is just ignored (and <> chars too). h3. Workaround urrently there is no known workaround for this behavior apart from purging the source file from <> characters. |
New:
h3. Issue Summary
Insight CSV import ignore text surrounded by <> characters when target attribute is of type TextArea h3. Steps to Reproduce # Setup a CSV import in an Insight schema. # In one attribute value in the source csv insert some text surrounded by <> characters. Ex. this is <a test> for attribute text area. # In the object type mapping of the CSV import map the above attribute to a TextArea attribute. # Launch the sync and observe that the text inside <> has not been imported: !Screenshot 2021-08-18 at 13.25.23.png|thumbnail! *Please note that this only happen in the 0$ version of Insight (previous and latest 8.7.12).* In the Insight bundled version with JSM (ex. latest 9.0.12) the text is successfully imported: !Screenshot 2021-08-18 at 13.38.15.png|thumbnail! This happen with both , and ; delimiters. h3. Expected Results text within <> should be imported together with <>. h3. Actual Results text surrounded by <> is just ignored (and <> chars too). h3. Workaround Currently there is no known workaround for this behavior apart from purging the source file from <> characters. |