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  1. Jira Service Management Data Center
  2. JSDSERVER-8625

Code Snippet within Insight Object does not keep the Language selected

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • Insight 8.7.11
    • Assets - Core experiences

      Issue Summary

      When creating or editing an Insight Object with an attribute TextValue, there is an Insert Code Snippet feature to insert code blocks.

      Whichever language we pick up, it, the Language will be display as <not set>

      Steps to Reproduce

      • Create an Object Type
      • Create an object with a TextArea Type Value.
      • In the TextArea value, we click on "Insert Code Snippet"
        • Set Language to Java, for instance.
        • Insert some Java code, Save and Create
      • Edit the object and double click on the code block to edit it.
      • Language is set to <not set>

      Expected Results

      Code snippet windows should retain the Language used. In this example, it should be set to Java.

      Actual Results

      Language is set to <not set>

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. Object Creation.png
          Object Creation.png
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        2. Object View.png
          Object View.png
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            [JSDSERVER-8625] Code Snippet within Insight Object does not keep the Language selected

            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955296 ]
            Kunal Kanojia made changes -
            Status Original: In Progress [ 3 ] New: Gathering Impact [ 12072 ]
            Kunal Kanojia made changes -
            Assignee Original: François Dénommée [ 828a13f9a5a4 ]
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            François Dénommée (Inactive) made changes -
            Status Original: Gathering Impact [ 12072 ] New: In Progress [ 3 ]
            François Dénommée (Inactive) made changes -
            Status Original: In Progress [ 3 ] New: Gathering Impact [ 12072 ]
            François Dénommée (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: In Progress [ 3 ]
            François Dénommée (Inactive) made changes -
            Assignee New: François Dénommée [ 828a13f9a5a4 ]
            Sam Nazha (Inactive) made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 571713 ]

              Unassigned Unassigned
              9f03f4114502 Pablo Bartolome
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated: