Jira scrolls down page in customer portal when large text is entered in Help and Instructions field

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: Customer Portal
    • 0
    • 1

      When a large text is entered in the "Help and Instructions" section of a request type, opening this request type in the customer portal will scroll down the page to the bottom, cutting the top Help and Instructions text.

      Steps to reproduce

      • For a Request Type, add a large text in the "Help and instructions" field
      sdfsadfsadffasdfasdf
      \\sdsfjhsdfhjsdjfhkasdhfkjfh
      \\kdslassdfdslfkhasdlfhsdkfhlaskdfh
      \\jklkjllkjklkhklkh
      \\lklkhlhlkhklhlkhlkhlkkl
      \\lkhkhlhlkhlhlkhhk
      \\lkhlkhlhlkhlhlkhlh
      \\lkhlkhlkhlkhlkhklhklhkhlkh
      \\lkhlkhlkhlkhlkhlkhlkhlkh
      \\lkhhlkhlkhlkhlhlhlhk
      \\lkhhklkhlhlkhlkhlkhklhlkhklhkl
      \\klhlkhlkhlkhlkhlkhlkhlkh
      \\klhlkhlkhlkhlkhklhklhlkhlkh
      \\hkllkhklhlkhklh
      \\hklkhklhlhlkhlh
      \\lkhlkhlkhkhlk
      \\lkhlkhlkhlkhlkhkl
      \\kasdfjasdlkfjasdljflsadjflkasdjf
      \\\\ \\\\ \\\\ \\\\ \\\\ \\\\ \\\\ \\ldjhfasdhjflsadfhlsdfh
      \\\\ \\sklfgjalsdjkfsaldkhflasfjlaskdjf
      \\\\ \\\\ \\\\ \\kldasfglkasdhflsdkhfklasdhflasdkfhl
      \\kglsdhklksdhgklhasdklghakghsdlkhglskadgh
      \\kdhfglkdsklhasdlkhgkhdsaglkasdhglkasdhglksdhglkasdhglkshadglkhg
      \\sdfhjasdkfhsadhjffjhasdfkjv
      \\dhkjfadhfsjdhgsdjghlasdhglashdglasjhdg
      \\saldkhgfasldkhfsldkhflksdflkasdfklasdjflkasdjflkasdjflasdkfjasljflaskdjflaskjdf
      \\aslkdflasdkjflksadjflkasdjfaskjflasdkjflaskdfjaskldfj
      \\gfadkjflasdjhfkasdflksadjfasdfkj
      \\dfkjasdlfjlasdkjflasjdflksjF
      
      • On customer portal, click the Request Type above

      Observed Results

      page scrools down to the first visible field in the screen and the top text from the Help and Instructions page is not visible. User needs to scroll back up.

        1. Customer Portal.png
          217 kB
          Maykon Lucas Mendes

            Assignee:
            Unassigned
            Reporter:
            Maykon Lucas Mendes
            Votes:
            14 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated: