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Suggestion
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Resolution: Low Engagement
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None
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None
When a large text is entered in the "Help and Instructions" section of a request type, opening this request type in the customer portal will scroll down the page to the bottom, cutting the top Help and Instructions text.
Steps to reproduce
- For a Request Type, add a large text in the "Help and instructions" field
sdfsadfsadffasdfasdf \\sdsfjhsdfhjsdjfhkasdhfkjfh \\kdslassdfdslfkhasdlfhsdkfhlaskdfh \\jklkjllkjklkhklkh \\lklkhlhlkhklhlkhlkhlkkl \\lkhkhlhlkhlhlkhhk \\lkhlkhlhlkhlhlkhlh \\lkhlkhlkhlkhlkhklhklhkhlkh \\lkhlkhlkhlkhlkhlkhlkhlkh \\lkhhlkhlkhlkhlhlhlhk \\lkhhklkhlhlkhlkhlkhklhlkhklhkl \\klhlkhlkhlkhlkhlkhlkhlkh \\klhlkhlkhlkhlkhklhklhlkhlkh \\hkllkhklhlkhklh \\hklkhklhlhlkhlh \\lkhlkhlkhkhlk \\lkhlkhlkhlkhlkhkl \\kasdfjasdlkfjasdljflsadjflkasdjf \\\\ \\\\ \\\\ \\\\ \\\\ \\\\ \\\\ \\ldjhfasdhjflsadfhlsdfh \\\\ \\sklfgjalsdjkfsaldkhflasfjlaskdjf \\\\ \\\\ \\\\ \\kldasfglkasdhflsdkhfklasdhflasdkfhl \\kglsdhklksdhgklhasdklghakghsdlkhglskadgh \\kdhfglkdsklhasdlkhgkhdsaglkasdhglkasdhglksdhglkasdhglkshadglkhg \\sdfhjasdkfhsadhjffjhasdfkjv \\dhkjfadhfsjdhgsdjghlasdhglashdglasjhdg \\saldkhgfasldkhfsldkhflksdflkasdfklasdjflkasdjflkasdjflasdkfjasljflaskdjflaskjdf \\aslkdflasdkjflksadjflkasdjfaskjflasdkjflaskdfjaskldfj \\gfadkjflasdjhfkasdflksadjfasdfkj \\dfkjasdlfjlasdkjflasjdflksjF
- On customer portal, click the Request Type above
Observed Results
page scrools down to the first visible field in the screen and the top text from the Help and Instructions page is not visible. User needs to scroll back up.
- was cloned as
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JSDSERVER-8470 Jira scrolls down page in customer portal when large text is entered in Help and Instructions field
- Gathering Interest
- mentioned in
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Page Failed to load
[JSDSERVER-6687] Jira scrolls down page in customer portal when large text is entered in Help and Instructions field
Link | New: This issue was cloned as JSDSERVER-8470 [ JSDSERVER-8470 ] |
Resolution | Original: Won't Do [ 10000 ] | New: Low Engagement [ 10300 ] |
Status | Original: Closed [ 6 ] | New: Closed [ 6 ] |
Resolution | New: Won't Do [ 10000 ] | |
Status | Original: Gathering Interest [ 11772 ] | New: Closed [ 6 ] |
Remote Link | New: This issue links to "Page (Confluence)" [ 469984 ] |
Attachment | New: Customer Portal.png [ 382700 ] |
Hi,
Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.
This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).
We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.
To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.
Regards,
Jira Service Management, Server & Data Center