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Type:
Suggestion
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Resolution: Low Engagement
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None
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Component/s: Customer Portal
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None
When a large text is entered in the "Help and Instructions" section of a request type, opening this request type in the customer portal will scroll down the page to the bottom, cutting the top Help and Instructions text.
Steps to reproduce
- For a Request Type, add a large text in the "Help and instructions" field
sdfsadfsadffasdfasdf \\sdsfjhsdfhjsdjfhkasdhfkjfh \\kdslassdfdslfkhasdlfhsdkfhlaskdfh \\jklkjllkjklkhklkh \\lklkhlhlkhklhlkhlkhlkkl \\lkhkhlhlkhlhlkhhk \\lkhlkhlhlkhlhlkhlh \\lkhlkhlkhlkhlkhklhklhkhlkh \\lkhlkhlkhlkhlkhlkhlkhlkh \\lkhhlkhlkhlkhlhlhlhk \\lkhhklkhlhlkhlkhlkhklhlkhklhkl \\klhlkhlkhlkhlkhlkhlkhlkh \\klhlkhlkhlkhlkhklhklhlkhlkh \\hkllkhklhlkhklh \\hklkhklhlhlkhlh \\lkhlkhlkhkhlk \\lkhlkhlkhlkhlkhkl \\kasdfjasdlkfjasdljflsadjflkasdjf \\\\ \\\\ \\\\ \\\\ \\\\ \\\\ \\\\ \\ldjhfasdhjflsadfhlsdfh \\\\ \\sklfgjalsdjkfsaldkhflasfjlaskdjf \\\\ \\\\ \\\\ \\kldasfglkasdhflsdkhfklasdhflasdkfhl \\kglsdhklksdhgklhasdklghakghsdlkhglskadgh \\kdhfglkdsklhasdlkhgkhdsaglkasdhglkasdhglksdhglkasdhglkshadglkhg \\sdfhjasdkfhsadhjffjhasdfkjv \\dhkjfadhfsjdhgsdjghlasdhglashdglasjhdg \\saldkhgfasldkhfsldkhflksdflkasdfklasdjflkasdjflkasdjflasdkfjasljflaskdjflaskjdf \\aslkdflasdkjflksadjflkasdjfaskjflasdkjflaskdfjaskldfj \\gfadkjflasdjhfkasdflksadjfasdfkj \\dfkjasdlfjlasdkjflasjdflksjF
- On customer portal, click the Request Type above
Observed Results
page scrools down to the first visible field in the screen and the top text from the Help and Instructions page is not visible. User needs to scroll back up.
- was cloned as
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- Gathering Interest
- mentioned in
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