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  1. Jira Service Management Data Center
  2. JSDSERVER-8455

Allow the configuration of email templates in Assets

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      Problem Definition

      Currently, when using Assets automation to send email notification action, the email template is not configurable.

      By default, it includes the Object, Reason, Matched and Message field - see the screenshot below.

      Suggested Solution

      Allow administrators to configure the email template. For example, remove the Reason and Matched fields.

              Unassigned Unassigned
              cchan Chung Park Chan
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                Created:
                Updated: