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  1. Jira Service Management Data Center
  2. JSDSERVER-8392

ENCODING WIN-1250 is not correct while exporting the objects.

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 4.16.0
    • Assets - Core experiences

      Issue Summary

      ENCODING WIN-1250 is not correct while exporting the objects.

      Affected Version: All 8.x version
      Non Affected version: 6.4.13,7.1.4

      Steps to Reproduce

      1. Create an object schema with few objects.
      2. Create an attribute with text type.
      3. Put a value for the text type attribute with some CZECH words like Angličtina.
      4. View the object. It will display the correct value as below 
      5. Export the objects with the following settings in a CSV:

      Expected Results

      The results should be displayed correctly as below:

      Actual Results

      The CSV results show the weird characters as below:

      Note: This behavior is repeatable in a browser, but not in command-line tools like curl.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

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          Form Name

            [JSDSERVER-8392] ENCODING WIN-1250 is not correct while exporting the objects.

            Marc Dacanay made changes -
            Labels New: ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955285 ]
            SET Analytics Bot made changes -
            UIS Original: 4 New: 0
            SET Analytics Bot made changes -
            Support reference count Original: 4 New: 5
            Bugfix Automation Bot made changes -
            Support reference count Original: 2 New: 4
            Sam Nazha (Inactive) made changes -
            Link New: This issue is related to JSDSERVER-8406 [ JSDSERVER-8406 ]
            Sam Nazha (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            SET Analytics Bot made changes -
            UIS New: 4
            Bugfix Automation Bot made changes -
            Support reference count Original: 1 New: 2
            Bugfix Automation Bot made changes -
            Support reference count New: 1

              Unassigned Unassigned
              kmehta Krina
              Affected customers:
              6 This affects my team
              Watchers:
              7 Start watching this issue

                Created:
                Updated: