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  1. Jira Service Management Data Center
  2. JSDSERVER-813

OTRS import

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    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a system administrator I need to migrate (import) our current OTRS installation to Jira Service Desk (just like other importers you made for your other products: Wikis to Confluence or many issue trackers to Jira) to retain old tickets for historical reasons, import customers, configs, etc.

            [JSDSERVER-813] OTRS import

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              Unassigned Unassigned
              e1a5d89a95d5 Stefano Coletta
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