OTRS import

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    • Type: Suggestion
    • Resolution: Low Engagement
    • None
    • Component/s: Getting Started
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    • 2

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      As a system administrator I need to migrate (import) our current OTRS installation to Jira Service Desk (just like other importers you made for your other products: Wikis to Confluence or many issue trackers to Jira) to retain old tickets for historical reasons, import customers, configs, etc.

            Assignee:
            Unassigned
            Reporter:
            Stefano Coletta
            Votes:
            13 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: