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  1. Jira Service Management Data Center
  2. JSDSERVER-800

Add the ability to use the message custom field within Service Desk requests

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      The message custom field comes from the JIRA Toolkit Plugin

            [JSDSERVER-800] Add the ability to use the message custom field within Service Desk requests

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010553 ] New: JAC Suggestion Workflow 3 [ 3645971 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2663827 ] New: JAC Suggestion Workflow [ 3010553 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2322315 ] New: Confluence Workflow - Public Facing v4 [ 2663827 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2052678 ] New: JSD Suggestion Workflow - TEMP [ 2322315 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2047908 ] New: JSD Suggestion Workflow [ 2052678 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1279788 ] New: JSD Suggestion Workflow - TEMP [ 2047908 ]
            jonah (Inactive) made changes -
            Description Original: The message custom field comes from the [JIRA Toolkit Plugin|https://marketplace.atlassian.com/plugins/com.atlassian.jira.toolkit] New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-800].
              {panel}

            The message custom field comes from the [JIRA Toolkit Plugin|https://marketplace.atlassian.com/plugins/com.atlassian.jira.toolkit]
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-800 [ JSDCLOUD-800 ]
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 728306 ] New: JSD Suggestion Workflow [ 1279788 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]
            Justus Pendleton (Inactive) made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: To Do [ 10071 ] New: Done [ 10044 ]

              Unassigned Unassigned
              4e81381d415c Tim Eddelbüttel
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                Created:
                Updated:
                Resolved: