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Suggestion
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Resolution: Duplicate
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None
NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
The message custom field comes from the JIRA Toolkit Plugin
- duplicates
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JSDSERVER-173 Support custom field plugins in the Customer Portal
- Gathering Interest
- relates to
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JSDCLOUD-800 Add the ability to use the message custom field within Service Desk requests
- Closed
Tim, the JIRA Toolkit Plugin is currently unsupported so we are unlikely to add support for an unsupported plugin
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This is really a subset of https://jira.atlassian.com/browse/JSD-173 so I'll link the two so we don't lose the info but close this as a duplicate.