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  1. Jira Service Management Data Center
  2. JSDSERVER-789

Theme/Brand Customization for Global Customer Portals

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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      Add customization/branding options for the Customer Portal landing page (~/servicedesk/customer/portals).

            [JSDSERVER-789] Theme/Brand Customization for Global Customer Portals

            Pronto Plugins added a comment -

            Hello,

            I created this plugin: https://marketplace.atlassian.com/plugins/com.prontop.service-desk-landingpage/server/overview

             

            It may help you customize the Service Desk Landingpage/portalspage, such that you can add different information/html/macros, and even a categorized view of portals. Check it out

            It may help on the problem you describe. I'm open to implement features you need, e.g. like i18n macro constants!

             

            best regards from Pronto Plugins

            Pronto Plugins added a comment - Hello, I created this plugin: https://marketplace.atlassian.com/plugins/com.prontop.service-desk-landingpage/server/overview   It may help you customize the Service Desk Landingpage/portalspage, such that you can add different information/html/macros, and even a categorized view of portals. Check it out It may help on the problem you describe. I'm open to implement features you need, e.g. like i18n macro constants!   best regards from Pronto Plugins

            Deleted Account (Inactive) added a comment -

            I've commented the steps to do this in the following page: Changing theme and branding colors in JIRA Service Desk. See the first comment.

            Deleted Account (Inactive) added a comment - I've commented the steps to do this in the following page: Changing theme and branding colors in JIRA Service Desk . See the first comment.

            Simon Stücher added a comment -

            This is an important issue since "My requests" page (/customer/user/request) also shows the theme from the global landing page, even if we communicate only deeplinks to the portals.
            Colors, wording and logo should be customizable.

            Simon Stücher added a comment - This is an important issue since "My requests" page (/customer/user/request) also shows the theme from the global landing page, even if we communicate only deeplinks to the portals. Colors, wording and logo should be customizable.

            E.L. Fridge added a comment -

            Propagating between portals would be nice, but I'd settle for just being able to style the global portal itself. This global portal (located at "/customer/portals" ) was introduced in JSD 2.0, but I have no way to modify the appearance or wording on this page.

            E.L. Fridge added a comment - Propagating between portals would be nice, but I'd settle for just being able to style the global portal itself. This global portal (located at "/customer/portals" ) was introduced in JSD 2.0, but I have no way to modify the appearance or wording on this page.

              Unassigned Unassigned
              scovey Shayne
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                Created:
                Updated:
                Resolved: