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  1. Jira Service Management Data Center
  2. JSDSERVER-1378

Change Welcome text in main portal

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    • Icon: Suggestion Suggestion
    • Resolution: Duplicate
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      In the main portal page you are automatically adding the text "Welcome to the" in front of whatever the support portal is named in the new SD configuration setup for 2.2.

      Unfortunately, depending on what people have named their support system previously this can lead to grammatical issues.

      i.e. our service request system has always been called ServicePoint. Now seeing "Welcome to the ServicePoint" doesn't sound correct.

      Can you stop adding the "Welcome to the" text or make the entire header text configurable please.

          Form Name

            [JSDSERVER-1378] Change Welcome text in main portal

            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3010694 ] New: JAC Suggestion Workflow 3 [ 3648111 ]
            Status Original: RESOLVED [ 5 ] New: Closed [ 6 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2664212 ] New: JAC Suggestion Workflow [ 3010694 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2324014 ] New: Confluence Workflow - Public Facing v4 [ 2664212 ]
            Status Original: Closed [ 6 ] New: Resolved [ 5 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 2053250 ] New: JSD Suggestion Workflow - TEMP [ 2324014 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2048298 ] New: JSD Suggestion Workflow [ 2053250 ]
            Katherine Yabut made changes -
            Workflow Original: JSD Suggestion Workflow [ 1280370 ] New: JSD Suggestion Workflow - TEMP [ 2048298 ]
            jonah (Inactive) made changes -
            Description Original: In the main portal page you are automatically adding the text "Welcome to the" in front of whatever the support portal is named in the new SD configuration setup for 2.2.

            Unfortunately, depending on what people have named their support system previously this can lead to grammatical issues.

            i.e. our service request system has always been called ServicePoint. Now seeing "Welcome to the ServicePoint" doesn't sound correct.

            Can you stop adding the "Welcome to the" text or make the entire header text configurable please.             		New: {panel:bgColor=#e7f4fa}
              *NOTE:* This suggestion is for *JIRA Service Desk Server*. Using *JIRA Service Desk Cloud*? [See the corresponding suggestion|http://jira.atlassian.com/browse/JSDCLOUD-1378].
              {panel}

            In the main portal page you are automatically adding the text "Welcome to the" in front of whatever the support portal is named in the new SD configuration setup for 2.2.

            Unfortunately, depending on what people have named their support system previously this can lead to grammatical issues.

            i.e. our service request system has always been called ServicePoint. Now seeing "Welcome to the ServicePoint" doesn't sound correct.

            Can you stop adding the "Welcome to the" text or make the entire header text configurable please.
            jonah (Inactive) made changes -
            Link New: This issue relates to JSDCLOUD-1378 [ JSDCLOUD-1378 ]

            Pronto Plugins added a comment -

            Hello,

            I created this plugin: https://marketplace.atlassian.com/plugins/com.prontop.service-desk-landingpage/server/overview

            It may help you customize the Service Desk Landingpage/portalspage, such that you can add different information/html/macros, and even a categorized view of portals. Check it out

            It may help on the problem you describe. I'm open to implement features you need, e.g. like i18n macro constants!

            best regards from Pronto Plugins

            Pronto Plugins added a comment - Hello, I created this plugin: https://marketplace.atlassian.com/plugins/com.prontop.service-desk-landingpage/server/overview It may help you customize the Service Desk Landingpage/portalspage, such that you can add different information/html/macros, and even a categorized view of portals. Check it out It may help on the problem you describe. I'm open to implement features you need, e.g. like i18n macro constants! best regards from Pronto Plugins
            Owen made changes -
            Workflow Original: TTT: Simple Issue Tracking Workflow [ 793091 ] New: JSD Suggestion Workflow [ 1280370 ]
            Status Original: Done [ 10044 ] New: Closed [ 6 ]

              Unassigned Unassigned
              1fe02b9c9c64 Andrew Exley
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                Created:
                Updated:
                Resolved: