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  1. Jira Service Management Data Center
  2. JSDSERVER-778

How can we get "resolve issue","close issue" links in servicedesk customer portal ?

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    • Suggestion
    • Resolution: Duplicate
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    Description

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      for the time now i got two links "add comment","add attachment" links in service desk customer portal,how i have to provide "resolve issue","close issue" links in customer portal....i have given permission "close issue","resolve issue" permissions to both "Service Desk Customer - Portal Access"
      "Project Role (Service Desk Customers)",but still i did not get any links in customer portal.But in Jira he(customer) got all links "close issue","resolve issue" buttons.

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          is related to

          Suggestion - JSDSERVER-40 Buttons for workflow transitions on Customer Portal

          • Closed

          Suggestion - JSDSERVER-12592 Buttons for workflow transitions on Customer Portal

          • Gathering Interest
          relates to

          Suggestion - JSDCLOUD-778 How can we get "resolve issue","close issue" links in servicedesk customer portal ?

          • Closed

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              Unassigned Unassigned
              bd2c1268a41f madhu
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                Updated:
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