How can we get "resolve issue","close issue" links in servicedesk customer portal ?

XMLWordPrintable

    • Type: Suggestion
    • Resolution: Duplicate
    • Component/s: None
    • None

      NOTE: This suggestion is for JIRA Service Desk Cloud. Using JIRA Service Desk Server? See the corresponding suggestion.

      for the time now i got two links "add comment","add attachment" links in service desk customer portal,how i have to provide "resolve issue","close issue" links in customer portal....i have given permission "close issue","resolve issue" permissions to both "Service Desk Customer - Portal Access"
      "Project Role (Service Desk Customers)",but still i did not get any links in customer portal.But in Jira he(customer) got all links "close issue","resolve issue" buttons.

            Assignee:
            Unassigned
            Reporter:
            madhu
            Votes:
            4 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: