-
Bug
-
Resolution: Fixed
-
Low
-
None
-
Mindville - Pre Bundled
-
None
-
Severity 3 - Minor
-
Issue Summary
Hide an Insight CF in a JSD Portal fails validation of "Automatic" as a default value.
Steps to Reproduce
- Set an Insight CF with a Filter Assign Scope
- Add the Insight CF to a Request in Jira Service Desk - enable and show it.
- Try to hide the CF - a screen will request to set a Default Value for the CF showing "Automatic" as the current default > Click SET to save it
Expected Results
The Window closes and the Hidden Insight CF is populated according to the Filter Assign Scope.
Actual Results
You get a Validation Error from the CF:

Workaround
Delete the Automatic "Value" using backspace, and click SET to close the screen.
The Automatic "Value" will remain (click "Edit Value" - to review it) - and the Hidden CF will be populated correctly when a Ticket is created.
- was cloned as
-
JSDSERVER-15189 Hide an Insight CF in a JSD Portal fails validation of "Automatic" as a default value.
-
- Closed
-