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  1. Jira Service Management Data Center
  2. JSDSERVER-7266

Hide an Insight CF in a JSD Portal fails validation of "Automatic" as a default value.

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    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
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    • Mindville - Pre Bundled
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      Issue Summary

      Hide an Insight CF in a JSD Portal fails validation of "Automatic" as a default value.

      Steps to Reproduce

      1. Set an Insight CF with a Filter Assign Scope
      2. Add the Insight CF to a Request in Jira Service Desk - enable and show it.
      3. Try to hide the CF - a screen will request to set a Default Value for the CF showing "Automatic" as the current default > Click SET to save it

      Expected Results

      The Window closes and the Hidden Insight CF is populated according to the Filter Assign Scope.

      Actual Results

      You get a Validation Error from the CF:

      Workaround

      Delete the Automatic "Value" using backspace, and click SET to close the screen.

      The Automatic "Value" will remain (click "Edit Value" - to review it) - and the Hidden CF will be populated correctly when a Ticket is created.

              Unassigned Unassigned
              bjansen Bastiaan Jansen (Inactive)
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                Created:
                Updated:
                Resolved: