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  1. Jira Service Management Data Center
  2. JSDSERVER-7176

Having a width logo than usual and with long details in the name field for Service Management Portal Settings causing problem in page display

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    • Icon: Bug Bug
    • Resolution: Unresolved
    • Icon: Low Low
    • None
    • 4.13.3
    • Customer Portal

      Issue Summary

      With the fix of JSDSERVER-7071, logo keeps the aspect ratio.
      If the customer uses a relatively wide logo (for i.e: 2800x256 pixels) and long information in the name field, customer portal couldn't be rendered properly

      Steps to Reproduce

      1. Navigate to the endpoint servicedesk/admin/<project>/portal-settings
      2. Upload a non-square logo and save it.

      Expected Results

      Customer Portal Page should be rendered successfully.

      Actual Results

      Removing display:flex attribute on cv-global-level.title class fixes the problem

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            [JSDSERVER-7176] Having a width logo than usual and with long details in the name field for Service Management Portal Settings causing problem in page display

            Pietro Lemes added a comment -

            https://getsupport.atlassian.com/browse/SDS-59490

            Pietro Lemes added a comment - https://getsupport.atlassian.com/browse/SDS-59490

              Unassigned Unassigned
              ce77d5847fbf Deniz Secilir
              Affected customers:
              3 This affects my team
              Watchers:
              4 Start watching this issue

                Created:
                Updated: