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  1. Jira Service Management Data Center
  2. JSDSERVER-7128

'Show Х more links' link doesn't work in custom reports issue view in a Jira service management project

    • Icon: Bug Bug
    • Resolution: Fixed
    • Icon: Low Low
    • 4.16.1
    • 4.5.4, 4.13.0
    • Reports

      Issue Summary

      'Show Х more links' link doesn't work in custom reports issue view in a Jira service management project

      Steps to Reproduce

      1. In a Jira service management project, have an issue with more issue links
      2. Navigate to Reports in the project settings sidebar
      3. Create a custom report, edit the filter to pick the above issue
      4. Save the Report
      5. Click on the above issue in the report window
      6. Click on the 'Show Х more links' (which doesn't work)

      Expected Results

      'Show Х more links' link should work in custom reports issue view as it does from the queue or search 'linked issues'

      Actual Results

      'Show Х more links' link is unresponsive and doesn't work in custom reports issue view

      Workaround

      Open the same ticket using instead the URL <JIRA_BASE_URL>/browse/<ISSUE_KEY>.
      The "show X more links" button will work from this URL.

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            [JSDSERVER-7128] 'Show Х more links' link doesn't work in custom reports issue view in a Jira service management project

            The issue is fixed for the latest JSM release.
            cc: mdacanay 

            Please reopen the issue if it still persists.

            Satej Mirpagar added a comment - The issue is fixed for the latest JSM release. cc: mdacanay   Please reopen the issue if it still persists.

            Josef Sigl added a comment -

            This bug existes for 15 months! When will this bug finally be fixed?

            regards Josef

            Josef Sigl added a comment - This bug existes for 15 months! When will this bug finally be fixed? regards Josef

            The only workaround that actually works is a current search query

            → issuekey in (linkedIssues("XXX-12345")) 

            Josef Sigl added a comment - The only workaround that actually works is a current search query → issuekey in (linkedIssues("XXX-12345")) 

            Josef Sigl added a comment -

            The workaround doesn't work, too

            Josef Sigl added a comment - The workaround doesn't work, too

              cf304d525cce yyao (Inactive)
              skattamuru@atlassian.com Sriteja Kattamuru (Inactive)
              Affected customers:
              1 This affects my team
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: