Unable to run event handler onIssueChangedEvent

 2021-01-30 12:26:44,984-0800 SdOffThreadEventJobRunner:thread-1 ERROR mweyman 1116x5x1 597krr 10.201.100.197,10.156.19.241 /rest/api/latest/issue/PRODSECOPS-13436/comment/5750038 [servicedesk.internal.util.SafeRunner] Unable to run event handler onIssueChangedEvent: IssueChangedEventImpl{changeItems=[com.atlassian.jira.issue.history.ChangeItemBean@5df109ea[fieldType=jira,field=status,from=10225,fromString=Pre-Check,to=11125,toString=Scheduled,created=2021-01-28 12:00:55.606]], author=Optional[mweyman(JIRAUSER43928)], comment=Optional.empty, issue=TO-48556, eventTime=Thu Jan 28 12:00:55 PST 2021, sendMail=true, spanningOperation=null} java.lang.IllegalArgumentException: com.atlassian.servicedesk.internal.sla.metric.DateTimeRange - the START time of the DateTimeRange (2021-01-29T03:22:23.662Z) must be less than or equal to the STOP time (2021-01-28T20:00:55.606Z) at com.atlassian.servicedesk.internal.sla.metric.DateTimeRange.<init>(DateTimeRange.java:38) at com.atlassian.servicedesk.internal.sla.goal.GoalCalculationServiceImpl.calculateRemainingTime(GoalCalculationServiceImpl.java:152) at

.021-01-04 21:48:16,856 http-nio-9000-exec-1781 url:/rest/servicede...desk/IT/report/811 username:msauni ERROR msauni 1308x30023964x3 11g6q0t 47.156.65.127,35.190.16.123,35.191.8.17,10.104.5.8 /rest/servicedesk/reports/1/servicedesk/IT/report/811 [c.a.p.r.c.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: com.atlassian.servicedesk.internal.sla.metric.DateTimeRange - the START time of the DateTimeRange (2020-11-17T22:24:21.325Z) must be less than or equal to the STOP time (2020-11-17T22:24:13.012Z)
java.lang.IllegalArgumentException: com.atlassian.servicedesk.internal.sla.metric.DateTimeRange - the START time of the DateTimeRange (2020-11-17T22:24:21.325Z) must be less than or equal to the STOP time (2020-11-17T22:24:13.012Z)
	at com.atlassian.servicedesk.internal.sla.metric.DateTimeRange.<init>(DateTimeRange.java:38)
	at com.atlassian.servicedesk.internal.sla.model.Timeline.getRanges(Timeline.java:136)
	at com.atlassian.servicedesk.internal.sla.model.Timeline.getPausedRanges(Timeline.java:81)
	at com.atlassian.servicedesk.internal.sla.metric.TimeMetricCalculationServiceImpl.getAllCycleMetricData(TimeMetricCalculationServiceImpl.java:35)
	at com.atlassian.servicedesk.internal.sla.metric.SLALuceneDocumentDataManagerImpl.getDataFromMostRecentCycle(SLALuceneDocumentDataManagerImpl.java:46)
  ...
	at com.atlassian.servicedesk.plugins.reports.internal.collector.translator.AbstractTimeMetricTranslator.build(AbstractTimeMetricTranslator.java:68)
	at com.atlassian.servicedesk.plugins.reports.internal.collector.callback.MultiFieldCallback.documentComplete(MultiFieldCallback.java:56)
	at com.atlassian.servicedesk.internal.search.issue.service.PluginDataCollector.collect(PluginDataCollector.java:65)
	at org.apache.lucene.search.Weight$DefaultBulkScorer.scoreAll(Weight.java:233)
	at org.apache.lucene.search.Weight$DefaultBulkScorer.score(Weight.java:184)
	at org.apache.lucene.search.BulkScorer.score(BulkScorer.java:39)
	at org.apache.lucene.search.IndexSearcher.search(IndexSearcher.java:660)
	at org.apache.lucene.search.IndexSearcher.search(IndexSearcher.java:462)
	at com.atlassian.jira.index.DelegateSearcher.search(DelegateSearcher.java:169)
	at com.atlassian.jira.index.DelegateSearcher.search(DelegateSearcher.java:169)
	at com.atlassian.jira.index.UnmanagedIndexSearcher.search(UnmanagedIndexSearcher.java:9)
	at com.atlassian.jira.index.DelegateSearcher.search(DelegateSearcher.java:169)
	at com.atlassian.jira.index.ManagedIndexSearcher.search(ManagedIndexSearcher.java:15)
	at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:314)
	at com.atlassian.jira.issue.search.providers.LuceneSearchProvider.search(LuceneSearchProvider.java:150)
  ...
	at com.atlassian.servicedesk.internal.search.issue.service.IssueDataServiceImpl.lambda$find$1(IssueDataServiceImpl.java:60)
	at com.atlassian.servicedesk.internal.search.issue.service.IssueDataServiceImpl.withPerformanceLog(IssueDataServiceImpl.java:73)
	at com.atlassian.servicedesk.internal.search.issue.service.IssueDataServiceImpl.find(IssueDataServiceImpl.java:58)
  ...
	at com.atlassian.servicedesk.plugins.reports.internal.reportdata.CustomReportDataServiceImpl.runQuery(CustomReportDataServiceImpl.java:456)
	at com.atlassian.servicedesk.plugins.reports.internal.reportdata.CustomReportDataServiceImpl.runTimeMetricDurationQuery(CustomReportDataServiceImpl.java:366)
	at com.atlassian.servicedesk.plugins.reports.internal.reportdata.CustomReportDataServiceImpl.getDataForSeries(CustomReportDataServiceImpl.java:247)
	at com.atlassian.servicedesk.plugins.reports.internal.reportdata.CustomReportDataServiceImpl.lambda$getReportDataForSeries$3(CustomReportDataServiceImpl.java:154)
  ...
	at com.atlassian.servicedesk.plugins.reports.internal.reportdata.CustomReportDataServiceImpl.getReportDataForSeries(CustomReportDataServiceImpl.java:155)
	at com.atlassian.servicedesk.plugins.reports.internal.rest.ReportResource.getReportDataHelper(ReportResource.java:306)
	at com.atlassian.servicedesk.plugins.reports.internal.rest.ReportResource.lambda$getReportData$25(ReportResource.java:200)
  ....