JSM Licence Expiration: No alert for Agent

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    • Severity 3 - Minor

      Issue Summary

      Given JSM License is expired for the project, Agents won't be able to perfom JSM related actions (see SLA's, reply to customer)

      Steps to Reproduce

      1. JSM License is expired
      2. Log in to the system as an agent user, open JSM project 
      3. Open issue and check JSM related actions

      Expected Results

      User is notified about license expiration, JSM related fields are not displayed

      Actual Results

      User is not nofitied about license expiration, JSM related fields and actions are not displayed.

      Workaround

      No workaround applicable
       
       
       
       

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            Assignee:
            Anastasiia Rusova (Inactive)
            Reporter:
            Anastasiia Rusova (Inactive)
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              Created:
              Updated: