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Bug
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Resolution: Unresolved
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Low
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None
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4.14.0
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Severity 3 - Minor
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Issue Summary
Given JSM License is expired for the project, Agents won't be able to perfom JSM related actions (see SLA's, reply to customer)
Steps to Reproduce
- JSM License is expired
- Log in to the system as an agent user, open JSM project
- Open issue and check JSM related actions
Expected Results
User is notified about license expiration, JSM related fields are not displayed
Actual Results
User is not nofitied about license expiration, JSM related fields and actions are not displayed.
Workaround
No workaround applicable
- links to
- relates to
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SHRK-2004 You do not have permission to view this issue