• Icon: Bug Bug
    • Resolution: Duplicate
    • Icon: Medium Medium
    • None
    • 4.13.1
    • Customer Portal
    • None

      Issue Summary

      Logo on Portal is getting distorted or not aligned in pixel. The issue is seen with JSD 4.13.1

      Steps to Reproduce

      1. Login to Jira as admin
      2. Navigate to location: JSD Project Settings --> Portal Settings --> Click on 'Change Logo'
      3. select the image attached (250x100 pixel)
      4. On Customer Portal, we see that the image is distorted

      Expected Results

      The Logo should be aligned correctly

      Actual Results

      The logo should is distorted. The issue is not seen in previous version.

      Attached is the screenshot
      Portal-test-4.5.3.png taken from JSD 4.5.3
      Portal-test-4.13.1 taken from JSD 8.13.1

      Workaround

      Not available

        1. imgonline-com-ua-resize-MCnw34UEZhqUi6.jpg
          10 kB
          Shreekesh Mohan
        2. Portal-test-4.13.1.png
          463 kB
          Shreekesh Mohan
        3. Portal-test-4.5.3.png
          389 kB
          Shreekesh Mohan

            [JSDSERVER-7074] Logo on Portal is getting distorted or not aligned in pixel.

            Elton Santos made changes -
            Remote Link New: This issue links to "JSDS-7838 (Bulldog)" [ 524736 ]
            Julien Rey made changes -
            Resolution New: Duplicate [ 3 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]
            Julien Rey made changes -
            Link New: This issue duplicates JSDSERVER-7071 [ JSDSERVER-7071 ]

            Julien Rey added a comment -

            Closing as duplicate of JSDSERVER-7071

            Julien Rey added a comment - Closing as duplicate of JSDSERVER-7071
            Guillaume (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Guillaume (Inactive) made changes -
            Assignee New: Guillaume [ 11483abddbe2 ]
            Bugfix Automation Bot made changes -
            Support reference count New: 1
            Shreekesh Mohan made changes -
            Attachment New: imgonline-com-ua-resize-MCnw34UEZhqUi6.jpg [ 396747 ]
            Shreekesh Mohan made changes -
            Priority Original: Low [ 4 ] New: Medium [ 3 ]
            Shreekesh Mohan created issue -

              11483abddbe2 Guillaume (Inactive)
              072fabfd41a3 Shreekesh Mohan
              Affected customers:
              1 This affects my team
              Watchers:
              3 Start watching this issue

                Created:
                Updated:
                Resolved: