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Bug
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Resolution: Duplicate
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Medium
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None
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4.13.1
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None
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1
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Severity 3 - Minor
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Issue Summary
Logo on Portal is getting distorted or not aligned in pixel. The issue is seen with JSD 4.13.1
Steps to Reproduce
- Login to Jira as admin
- Navigate to location: JSD Project Settings --> Portal Settings --> Click on 'Change Logo'
- select the image attached (250x100 pixel)
- On Customer Portal, we see that the image is distorted
Expected Results
The Logo should be aligned correctly
Actual Results
The logo should is distorted. The issue is not seen in previous version.
Attached is the screenshot
Portal-test-4.5.3.png taken from JSD 4.5.3
Portal-test-4.13.1 taken from JSD 8.13.1
Workaround
Not available
- duplicates
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JSDSERVER-7071 Uploading a rectangular logo in Service Management Portal settings resizes the logo to a square logo, causing image distortion
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- Closed
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- relates to
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JSDS-7838 You do not have permission to view this issue
[JSDSERVER-7074] Logo on Portal is getting distorted or not aligned in pixel.
Remote Link | New: This issue links to "JSDS-7838 (Bulldog)" [ 524736 ] |
Resolution | New: Duplicate [ 3 ] | |
Status | Original: Gathering Impact [ 12072 ] | New: Closed [ 6 ] |
Link |
New:
This issue duplicates |
Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
Assignee | New: Guillaume [ 11483abddbe2 ] |
Support reference count | New: 1 |
Attachment | New: imgonline-com-ua-resize-MCnw34UEZhqUi6.jpg [ 396747 ] |
Priority | Original: Low [ 4 ] | New: Medium [ 3 ] |
Closing as duplicate of
JSDSERVER-7071