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Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-7055

Service Desk Frontend Plugin not compatible with CDN for Jira Data Center

      Issue Summary

      When running Jira Service desk 4.13.0 and CDN support is enabled for Jira Data Center. The Health check shows Service Desk Frontend Plugin as may not be compatible.

      Steps to Reproduce

      1. Install Jira Service Desk 4.13
      2. Enable CDN for Jira Data Center
      3. Check the Health checks for CDN

      Expected Results

      Service Desk Frontend plugin should be compatible as this is an inbuilt plugin and provided by Atlassian.
       

      Actual Results

      Service Desk Frontend plugin shows as may not be compatible

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

        1. CDN Service desk.png
          208 kB
          Veenit Doshi

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Jira Service Management Data Center'
            1. Jira Service Management Data Center
            2. JSDSERVER-7055

            Service Desk Frontend Plugin not compatible with CDN for Jira Data Center

                Issue Summary

                When running Jira Service desk 4.13.0 and CDN support is enabled for Jira Data Center. The Health check shows Service Desk Frontend Plugin as may not be compatible.

                Steps to Reproduce

                1. Install Jira Service Desk 4.13
                2. Enable CDN for Jira Data Center
                3. Check the Health checks for CDN

                Expected Results

                Service Desk Frontend plugin should be compatible as this is an inbuilt plugin and provided by Atlassian.
                 

                Actual Results

                Service Desk Frontend plugin shows as may not be compatible

                Workaround

                Currently there is no known workaround for this behavior. A workaround will be added here when available

                  1. CDN Service desk.png
                    208 kB
                    Veenit Doshi

                        Unassigned Unassigned
                        bb910e3a9598 Veenit Doshi
                        Votes:
                        4 Vote for this issue
                        Watchers:
                        8 Start watching this issue

                          Created:
                          Updated:
                          Resolved:

                            Unassigned Unassigned
                            bb910e3a9598 Veenit Doshi
                            Affected customers:
                            4 This affects my team
                            Watchers:
                            8 Start watching this issue

                              Created:
                              Updated:
                              Resolved: