Issue Summary

Content Delivery Network (CDN) is available as a native feature on Jira since version 8.3.
See Use a CDN with Atlassian Data Center applications for more information about this feature.

As detailed on User-installed apps health check fails in Data Center when configuring CDN, there could be plugins that may not be compatible with CDN, which may result on problems for end-users.

The Jira Service Management Frontend Plugin is reported as not compatible by the CDN health check feature.

The following versions were tested and confirmed to be affected by the bug: 5.10.2, 5.12.16, 5.17.5.
The bug has been fixed on JSM 10.0.0

Steps to Reproduce

1. Install a vanilla instance of Jira Service Management.
2. Go to Administration > System > Content Delivery Network.

Expected Results

The CDN health check reports that "All installed apps are compatible with CDN".

Actual Results

The CDN health check reports that "User-installed apps may not be compatible".
The list shows that Jira Service Management Frontend Plugin (com.atlassian.servicedesk.frontend-webpack-plugin) may not be compatible.

Workaround

Although the Jira Service Management Frontend Plugin is listed on the CDN health check, administrators may enable CDN without any impact to the instance.