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  1. Jira Service Management Data Center
  2. JSDSERVER-6871

Customers in organizations can share issues with undesired organizations

      Issue Summary

      Customers in organizations can share issues with undesired organizations

      Steps to Reproduce

      Currently, when a user in multiple organizations, they can share an issue to an organization that users on the ticket are not members of. This could cause sharing with users or organizations that should not have access to a ticket of that type. We would like an option to restrict sharing based on the organizations the users on the ticket are not a member of.

      Example:
      -Purple: Org 1, Org 2
      -Blue: Org 1
      -Red: Org 2

      Blue is creating a ticket and wants to share with Purple for an issue with Org 1 issue. Purple can access as they are a member of Org 1 and Org 2. Purple can then share the ticket with Red for the same reason. Red should not have access to the ticket based on their role within the company/team.

      Expected Results

      The user in Purple organization should not be able to share with Red

      Actual Results

      Customer in purple can share the issue with Red

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            [JSDSERVER-6871] Customers in organizations can share issues with undesired organizations

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              Unassigned Unassigned
              resteves Rodrigo Heinzen
              Affected customers:
              3 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated: