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Type:
Suggestion
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Resolution: Low Engagement
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None
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Component/s: Customer Organisation
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None
Currently, when a user in multiple organizations, they can share an issue to an organization that users on the ticket are not members of. This could cause sharing with users or organizations that should not have access to a ticket of that type. We would like an option to restrict sharing based on the organizations the users on the ticket are not a member of.
Example:
-Purple: Org 1, Org 2
-Blue: Org 1
-Red: Org 2
Blue is creating a ticket and wants to share with Purple for an issue with Org 1 issue. Purple can access as they are a member of Org 1 and Org 2. Purple can then share the ticket with Red for the same reason. Red should not have access to the ticket based on their role within the company/team.
- causes
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JSDSERVER-6871 Customers in organizations can share issues with undesired organizations
- Gathering Interest