Issue Summary

Feature request for analytic data on canned response effectiveness and usage. Similar to what is provided with the knowledge base integration: 
https://confluence.atlassian.com/servicedeskserver/setting-up-service-desk-reports-939926426.html 

Steps to Reproduce

1. Go to a service desk issue
2. click on the comment section to add a comment
3. In the formatting options of the comment click on the canned responses icon
4. click on "Edit responses"
5. Table view only includes a column for "usage"

Expected Results

Ideally, a link to the reporting dashboard in Jira Service Desk should lead to effectiveness/usage reports for canned responses. And the canned response library should have more stat usage columns (count/resolves vs unresolved issues = effectiveness)

Actual Results

Workaround

Use the canned response API endpoint to join with issue data: 
rest/servicedesk/canned-responses/1/search/<PROJECT-KEY>