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  1. Jira Service Management Data Center
  2. JSDSERVER-6626

Make Service Desk queues render asynchronously to speed up queue page load

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Currently, the SD Project's queue page loads all queue's JQL issue count prior to rendering the whole page.
      This results in the whole page loading slow if there's a single queue with a slow underlying JQL.

      If each queue is rendered (or it's respective issue count) is rendered asynchronously on the screen it won't affect the overall usage of the project queue page.

      This is a different approach to https://jira.atlassian.com/browse/JSDSERVER-6424, yet both address the same symptom that is a slow loading project queue page.

            [JSDSERVER-6626] Make Service Desk queues render asynchronously to speed up queue page load

            Charlie Marriott added a comment -
            Atlassian Update – 5 March 2021

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Charlie

            Jira Service Management, Server & Data Center

            Charlie Marriott added a comment - Atlassian Update – 5 March 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Charlie Jira Service Management, Server & Data Center

              Unassigned Unassigned
              rmartinez3@atlassian.com Rodrigo Martinez
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                Created:
                Updated:
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