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  1. Jira Service Management Data Center
  2. JSDSERVER-6626

Make Service Desk queues render asynchronously to speed up queue page load

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    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Currently, the SD Project's queue page loads all queue's JQL issue count prior to rendering the whole page.
      This results in the whole page loading slow if there's a single queue with a slow underlying JQL.

      If each queue is rendered (or it's respective issue count) is rendered asynchronously on the screen it won't affect the overall usage of the project queue page.

      This is a different approach to https://jira.atlassian.com/browse/JSDSERVER-6424, yet both address the same symptom that is a slow loading project queue page.

            [JSDSERVER-6626] Make Service Desk queues render asynchronously to speed up queue page load

            Sandip Shrivastava made changes -
            Remote Link Original: This issue links to "Page (Confluence)" [ 944257 ]
            Sandip Shrivastava made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 944257 ]
            Zul NS [Atlassian] made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 667817 ]
            Zul NS [Atlassian] made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 666360 ]
            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Rodrigo Martinez made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 538805 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Rodrigo Martinez made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 458060 ]
            Rodrigo Martinez made changes -
            Description Original: Currently, the SD Project's queue page loads all queue's JQL issue count prior to rendering the whole page.
            This results in the whole page loading slow if there's a single queue with a slow underlying JQL.

            If each queue is rendered (or it's respective issue count) is rendered asynchronously on the screen it won't affect the overall usage of the project queue page.
            New: Currently, the SD Project's queue page loads all queue's JQL issue count prior to rendering the whole page.
            This results in the whole page loading slow if there's a single queue with a slow underlying JQL.

            If each queue is rendered (or it's respective issue count) is rendered asynchronously on the screen it won't affect the overall usage of the project queue page.

            This is a different approach to https://jira.atlassian.com/browse/JSDSERVER-6424, yet both address the same symptom that is a slow loading project queue page.
            Rodrigo Martinez created issue -

              Unassigned Unassigned
              rmartinez3@atlassian.com Rodrigo Martinez
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              2 Vote for this issue
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                Created:
                Updated:
                Resolved: