Attachements attached using [^attachment] cannot be viewed by customer

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      Users that are granted permission to the Service Desk using the "Service Desk Customer - Portal Access" security type are not able to download attachments attached to comments using the [^attachment] syntax.

      Images attached using the

      !image!

      or

      !image|thumbnail!

      syntax do work.

        1. bug-update.jpg
          bug-update.jpg
          41 kB
        2. image-issue.png
          image-issue.png
          23 kB
        3. 1630.JPG
          1630.JPG
          25 kB

            Assignee:
            Unassigned
            Reporter:
            Ed Zhang (Automation)
            Votes:
            17 Vote for this issue
            Watchers:
            26 Start watching this issue

              Created:
              Updated:
              Resolved: