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  1. Jira Service Management Data Center
  2. JSDSERVER-643

Attachements attached using [^attachment] cannot be viewed by customer

      Users that are granted permission to the Service Desk using the "Service Desk Customer - Portal Access" security type are not able to download attachments attached to comments using the [^attachment] syntax.

      Images attached using the

      !image!

      or

      !image|thumbnail!

      syntax do work.

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          Form Name

            [JSDSERVER-643] Attachements attached using [^attachment] cannot be viewed by customer

            No work has yet been logged on this issue.

              Unassigned Unassigned
              ezhang Ed Zhang (Automation)
              Affected customers:
              17 This affects my team
              Watchers:
              26 Start watching this issue

                Created:
                Updated:
                Resolved: