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Bug
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Resolution: Unresolved
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Low
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None
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3.12.2, 3.13.1, 4.20.11
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2
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Severity 3 - Minor
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Summary
French translation of customer portal uses incorrect character encoding for admin buttons
Steps to Reproduce
- Set user profile to French
- In Service Desk project settings go to Portal Settings -> Announcements, click link for View can change your customer portal announcement (Paramètres du portail -> Voir et modifier votre annonce sur le Portail Client)
- Enter some test and save your announcement
Expected Results
When you save this change as an admin, there is a button in the top right corner of the page that the admin can see. This should say "Modifier l'annonce"
Actual Results
The button says
"Modifier l'annonce"
Notes
Affects 3.12.2 and 3.13.1, but does not appear to affect 3.14.0
![[JIRA Server (Bulldog)]](/images/icons/generic_link_16.png "[JIRA Server (Bulldog)]"){kind=icon}
[JSDSERVER-5955] French translation of customer portal uses incorrect character encoding for admin buttons
| Labels | Original: encoding i18n-bug | New: encoding i18n-bug ril |
| Remote Link | New: This issue links to "Internal ticket (Web Link)" [ 955091 ] |
| Remote Link | New: This issue links to "Page (Confluence)" [ 954009 ] |
| Support reference count | Original: 1 | New: 2 |
| Affects Version/s | New: 4.20.11 [ 101696 ] |
| Support reference count | New: 1 |
| Labels | Original: encoding | New: encoding i18n-bug |
| Remote Link | New: This issue links to "JSDS-5349 (Bulldog)" [ 459575 ] |
| Labels | New: encoding |
| Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |