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  1. Jira Service Management Data Center
  2. JSDSERVER-5955

French translation of customer portal uses incorrect character encoding for admin buttons

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      Summary

      French translation of customer portal uses incorrect character encoding for admin buttons

      Steps to Reproduce

      1. Set user profile to French
      2. In Service Desk project settings go to Portal Settings -> Announcements, click link for View can change your customer portal announcement (Paramètres du portail -> Voir et modifier votre annonce sur le Portail Client)
      3. Enter some test and save your announcement

      Expected Results

      When you save this change as an admin, there is a button in the top right corner of the page that the admin can see. This should say "Modifier l'annonce"

      Actual Results

      The button says 

      "Modifier l'annonce"

      Notes

      Affects 3.12.2 and 3.13.1, but does not appear to affect 3.14.0

        1. characterencodebroke.png
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          Andy Heinzer

            [JSDSERVER-5955] French translation of customer portal uses incorrect character encoding for admin buttons

            Marc Dacanay made changes -
            Labels Original: encoding i18n-bug New: encoding i18n-bug ril
            Marc Dacanay made changes -
            Remote Link New: This issue links to "Internal ticket (Web Link)" [ 955091 ]
            Masahito Sugahara made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 954009 ]
            SET Analytics Bot made changes -
            Support reference count Original: 1 New: 2
            Tom Offin made changes -
            Affects Version/s New: 4.20.11 [ 101696 ]

            Dave Mathijs added a comment -

            Still an issue for Jira Service Management 4.20.8

            Dave Mathijs added a comment - Still an issue for Jira Service Management 4.20.8

            Dave Mathijs added a comment -

            Has any found a workaround for this issue? Can it be related to database collation?

            Dave Mathijs added a comment - Has any found a workaround for this issue? Can it be related to database collation?

            Dave Mathijs added a comment -

            Still an issue for Jira Service Management version 4.13.7

            Dave Mathijs added a comment - Still an issue for Jira Service Management version 4.13.7

            Alexis Robert added a comment -

            Hi, 

             

            I'm having the same issue for Jira Service Desk 4.5.3

            Alexis Robert added a comment - Hi,    I'm having the same issue for Jira Service Desk 4.5.3

            Manon Soubies-Camy added a comment -

            Same issue for Jira Service Desk 4.5.1

            Manon Soubies-Camy added a comment - Same issue for Jira Service Desk 4.5.1

              Unassigned Unassigned
              aheinzer Andy Heinzer
              Affected customers:
              9 This affects my team
              Watchers:
              9 Start watching this issue

                Created:
                Updated: