• 38
    • 8
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.

      From what I can see, there is currently no Java API that exposes the comment from a satisfaction survey. It's not possible to get the rating and customer comment by API. 

          Form Name

            [JSDSERVER-5950] Expose Customer Satisfaction survey API

            No work has yet been logged on this issue.

              Unassigned Unassigned
              fdd224933d11 Jonny Carter
              Votes:
              72 Vote for this issue
              Watchers:
              32 Start watching this issue

                Created:
                Updated: