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  1. Jira Service Management Data Center
  2. JSDSERVER-5858

Add the possibility to set the email address the Customer Notifications are sent from, per project

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    • Icon: Suggestion Suggestion
    • Resolution: Unresolved
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    • Email - Outgoing
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      Problem Definition

      It is currently not possible to configure in a project the email address the Customer Notifications are sent from.

      It is only possible to do it for the JIRA Core Notifications by setting the email address in Project Settings > Summary > Notifications, as explained in Configuring a project's email address and shown in the screenshot below:

      Currently, the sender of the Customer Notifications is using the email address configured in ⚙ > System > Outgoing Mail.

      Suggested Solution

      Add a setting to the Project Settings > Customer Notification page to change the email address of the sender of the Customer Notifications.

      Workaround

      No workaround.

        1. ProjectNotificationsSettings.png
          ProjectNotificationsSettings.png
          413 kB

              Unassigned Unassigned
              jrey Julien Rey
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                Created:
                Updated: