Uploaded image for project: 'Jira Service Management Data Center'
  1. Jira Service Management Data Center
  2. JSDSERVER-5816

Create a new automation action to add Organizations to a request

XMLWordPrintable

    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      As an admin, I would like certain issues to be shared with additional Organizations if it matches a certain query.

      Suggested Solution

      Allow editing of the issue for the Organization field or add a new action to share with an Organization or Request Participant.

      Workaround

      Use a third-party add-on:

            [JSDSERVER-5816] Create a new automation action to add Organizations to a request

            Divyanshi made changes -
            Remote Link New: This issue links to "Page (Confluence)" [ 660826 ]
            Charlie Marriott made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]

            Charlie Marriott added a comment -
            Atlassian Update – 6 July 2021

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Charlie

            Jira Service Management, Server & Data Center

            Charlie Marriott added a comment - Atlassian Update – 6 July 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Charlie Jira Service Management, Server & Data Center
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3012269 ] New: JAC Suggestion Workflow 3 [ 3650742 ]
            Julien Rey made changes -
            Link New: This issue is related to JSDSERVER-1530 [ JSDSERVER-1530 ]
            Julien Rey made changes -
            Summary Original: As an admin, I would like to add Organizations as an action in Automation New: Create a new automation action to add Organizations to a request
            Julien Rey made changes -
            Description Original: h3. Problem Definition

            As an admin, I would like certain issues to be shared with additional Organizations if it matches a certain query.

            h3. Suggested Solution
             Allow editing of the issue for the Organization field or add a new action to share with an Organization or Request Participant.


            h3. Workaround
            Use the third-party add-on, [Automation for Jira|https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=server&tab=overview]             		New: h3. Problem Definition

            As an admin, I would like certain issues to be shared with additional Organizations if it matches a certain query.

            h3. Suggested Solution
             Allow editing of the issue for the Organization field or add a new action to share with an Organization or Request Participant.


            h3. Workaround
            Use a third-party add-on:
            - [Actions for Jira Service Desk|https://marketplace.atlassian.com/apps/1213697/actions-for-jira-service-desk?hosting=server&tab=overview&_ga=2.50219118.956815789.1562569530-1469285456.1509719284]
            - [Automation for Jira|https://marketplace.atlassian.com/apps/1215460/automation-for-jira?hosting=server&tab=overview]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2678149 ] New: JAC Suggestion Workflow [ 3012269 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Keri Duthie (Inactive) made changes -
            Link New: This issue relates to JSDSERVER-4977 [ JSDSERVER-4977 ]

              Unassigned Unassigned
              khannon Keri Duthie (Inactive)
              Votes:
              6 Vote for this issue
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: