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  1. Jira Service Management Data Center
  2. JSDSERVER-5755

As a Jira Admin I'd like to change the default notification email subject line

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • Email - Outgoing
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      Currently, the default email subject line is hardcoded 

      EmailSubjectManagerImpl#DEFAULT_REQUEST_EMAIL_SUBJECT = "${issue.key} ${issue.summary}"

      Suggested Solution 

      Although it is possible to change this value on a per-project basis from the customer notification settings page, it would be great to have the ability to change this default value so we don't need to update every new project they create.

          Form Name

            [JSDSERVER-5755] As a Jira Admin I'd like to change the default notification email subject line

            Charlie Marriott added a comment -
            Atlassian Update – 6 July 2021

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Charlie

            Jira Service Management, Server & Data Center

            Charlie Marriott added a comment - Atlassian Update – 6 July 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Charlie Jira Service Management, Server & Data Center

              Unassigned Unassigned
              mmuthusamy Moga
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              6 Vote for this issue
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                Created:
                Updated:
                Resolved: