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  1. Jira Service Management Data Center
  2. JSDSERVER-5755

As a Jira Admin I'd like to change the default notification email subject line

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    • Suggestion
    • Resolution: Low Engagement
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    • Email - Outgoing
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

    Description

      Problem Definition

      Currently, the default email subject line is hardcoded 

      EmailSubjectManagerImpl#DEFAULT_REQUEST_EMAIL_SUBJECT = "${issue.key} ${issue.summary}" 
      

      Suggested Solution 

      Although it is possible to change this value on a per-project basis from the customer notification settings page, it would be great to have the ability to change this default value so we don't need to update every new project they create.

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              Unassigned Unassigned
              mmuthusamy Moga
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