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  1. Jira Service Management Data Center
  2. JSDSERVER-5755

As a Jira Admin I'd like to change the default notification email subject line

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • Email - Outgoing
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    • 1
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Problem Definition

      Currently, the default email subject line is hardcoded 

      EmailSubjectManagerImpl#DEFAULT_REQUEST_EMAIL_SUBJECT = "${issue.key} ${issue.summary}"

      Suggested Solution 

      Although it is possible to change this value on a per-project basis from the customer notification settings page, it would be great to have the ability to change this default value so we don't need to update every new project they create.

          Form Name

            [JSDSERVER-5755] As a Jira Admin I'd like to change the default notification email subject line

            Charlie Marriott made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011967 ] New: JAC Suggestion Workflow 3 [ 3647054 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665573 ] New: JAC Suggestion Workflow [ 3011967 ]
            SET Analytics Bot made changes -
            Support reference count New: 1
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2654127 ] New: Confluence Workflow - Public Facing v4 [ 2665573 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Moga made changes -
            Remote Link New: This issue links to "JSDS-1893 (Web Link)" [ 360079 ]
            Moga created issue -

              Unassigned Unassigned
              mmuthusamy Moga
              Votes:
              6 Vote for this issue
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              6 Start watching this issue

                Created:
                Updated:
                Resolved: