NOTE: This suggestion is for JIRA Service Desk Server. Using JIRA Service Desk Cloud? See the corresponding suggestion.
There should be keyboard shortcuts for quick navigation in the Service Desk queues view.
j and k to go to next/previous issue would be killer(and would also be great while viewing issues as well), but it would be even better to have g then s go to the top of the current service desk or g then q to go back to your current queue or something similar.
Is there a roadmap for adding some Service Desk specific keyboard shortcuts or recommended plugins to bring this functionality?
Hello Cloud customers,
Great news - queue keyboard shortcuts is now available on cloud! The following are implemented:
- j - focus next issue
- k - focus previous issue
- o or Enter - open the issue
On behalf of the JSD team I want to thank all of you for your comments and feedback.
— JIRA Service Desk Team
- is duplicated by
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JSDSERVER-1284 Provide Keyboard shortcuts while navigating through issues in a Queue
- Closed
- relates to
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- Closed
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JSDS-4550 Loading...
- links to
- mentioned in
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