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  1. Jira Service Management Data Center
  2. JSDSERVER-5563

Customer portal dynamically updated

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
    • None
    • Customer Portal
    • None
    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      Does JIRA have some built-in option to get customer's portal dynamically updated -  when comments are added, for example, ог, status visible for customer is changed.

      That would be a nice feature for my customers.

      P.S. Don't want to mess with JAVA and so on for that reason.

          Form Name

            [JSDSERVER-5563] Customer portal dynamically updated

            Alex Cooksey made changes -
            Resolution Original: Won't Do [ 10000 ] New: Low Engagement [ 10300 ]
            Status Original: Closed [ 6 ] New: Closed [ 6 ]
            Charlie Marriott made changes -
            Resolution New: Won't Do [ 10000 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]

            Charlie Marriott added a comment -
            Atlassian Update – 5 March 2021

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Charlie

            Jira Service Management, Server & Data Center

            Charlie Marriott added a comment - Atlassian Update – 5 March 2021 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Charlie Jira Service Management, Server & Data Center
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011281 ] New: JAC Suggestion Workflow 3 [ 3648708 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665546 ] New: JAC Suggestion Workflow [ 3011281 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2491410 ] New: Confluence Workflow - Public Facing v4 [ 2665546 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Mauricio Karas (Inactive) made changes -
            Assignee New: Mauricio Karas [ mkaras ]
            Andy Heinzer made changes -
            Component/s New: Customer Portal [ 26191 ]
            Component/s Original: Web Interface - AUI [ 42801 ]
            Key Original: CONFSERVER-54454 New: JSDSERVER-5563
            QA Demo Status Original: Not Done [ 14330 ]
            QA Kickoff Status Original: Not Done [ 14234 ]
            Workflow Original: Confluence Workflow - Public Facing v3 [ 2491262 ] New: JSD Suggestion Workflow - TEMP [ 2491410 ]
            Project Original: Confluence Server [ 10470 ] New: JIRA Service Desk Server [ 15611 ]
            Status Original: Needs Verification [ 10004 ] New: Open [ 1 ]
            Katya Godneva created issue -

              mkaras Mauricio Karas (Inactive)
              95f7f13e68b6 Katya Godneva
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              0 Vote for this issue
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              2 Start watching this issue

                Created:
                Updated:
                Resolved: