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Suggestion
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Resolution: Unresolved
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Problem Description
Often as a service desk agent, I have to perform certain operations on multiple issues in a queue e.g. transition or comment. Currently I'm only able to do this one after another or by moving to the issue navigator to perform a bulk change, which also requires moving out of the Service Desk queue.
Suggestion
It would greatly improve usability, if there is a bulk change option similar to the one on the issue navigator that I could use to perform actions on multiple issues in the queue at once.
- duplicates
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JSDSERVER-287 Allow bulk issue operations on a queue
- Gathering Interest
- mentioned in
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