As a Service Desk agent I would like to be able to perform bulk issue operations on issues from the SD queue

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    • Type: Suggestion
    • Resolution: Unresolved
    • None
    • Component/s: None
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      Problem Description
      Often as a service desk agent, I have to perform certain operations on multiple issues in a queue e.g. transition or comment. Currently I'm only able to do this one after another or by moving to the issue navigator to perform a bulk change, which also requires moving out of the Service Desk queue.

      Suggestion
      It would greatly improve usability, if there is a bulk change option similar to the one on the issue navigator that I could use to perform actions on multiple issues in the queue at once.

              Assignee:
              Unassigned
              Reporter:
              Taiwo Akindele (Inactive)
              Votes:
              87 Vote for this issue
              Watchers:
              42 Start watching this issue

                Created:
                Updated: