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Bug
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Resolution: Fixed
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Low
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3.7.1, 3.8.3, 3.9.3, 3.9.6
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None
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3
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Severity 3 - Minor
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1
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Experienced Behavior
When sharing a request in the portal an error is encountered. This error cannot be read because the page quickly refreshes causing the error to disappear. This did not happen in previous versions.
Expected Behavior
Error remains visible to the user so they may review error and take necessary actions.
Steps to Reproduce
- Create sample project
- Edit an issue to make description empty
- Mark description field as required in the sample project's field configuration scheme
- Attempt to share the issue through the portal
- Error appears and quickly disappears
- Error: "Failed to update request participants field, errors:"
- Test in 3.5.2 to see error without refresh
Testing Notes
Only versions that were tested are mentioned below. This is not intended to include all versions
Testing shows error disappears in the following versions:
- 3.8.3
- 3.7.1
The following versions show the error as expected.
- 3.5.2
- Discovered while testing
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JSDSERVER-5498 Empty required field causes portal share error "Failed to update request participants field"
- Closed
- is duplicated by
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JSDSERVER-5748 When a customer tries to share a request with another customer who doesn't have access to the portal, an error message pops up too quickly
- Closed
- relates to
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JSDSERVER-4478 Customers without Create Issue permission can't be added as Request Participants
- Closed
- was cloned as
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JSMDC-1847 Loading...