Open Request and Closed Request count is "0" in 'Customers' page when Resolution field is hidden

Issue Summary

• Open and Closed issue count is "0" in 'Customers' option when Resolution field is hidden

Steps to Reproduce

1. Go to Project Settings of a Service Desk project.
2. In the field configuration set the field Resolution as hidden.
3. Go to Re-Indexing and perform a 'Background re-index'
4. Go back to the Project, and select the option 'Customers'

Expected Behavior

• You can see the Open and Closed count of all users.
• The requests are showing correctly in the filter result when customer filters the requests to show Open requests, Closed requests and Any status.

Actual Behavior

• The Open and Closed request appear as 0:
  
• The request only appears when the Any status filter is used, it doesn't show in the result for Open requests or Closed requests.

Workaround

• Not to hide the resolution field

Notes: