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  1. Jira Service Management Data Center
  2. JSDSERVER-5401

Add the ability to hide Requested Participants on user portal

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      We would like to add various participants to a ticket, but not have it show on the Portal side.

      A current example is our ticket CS-93:

      As the screenshot attached shows, there are two request participants that appear on the client view side of things. We don't want those there and would like the ability to remove them from the customer's view.

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            [JSDSERVER-5401] Add the ability to hide Requested Participants on user portal

            Charlie Marriott made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011092 ] New: JAC Suggestion Workflow 3 [ 3650928 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665465 ] New: JAC Suggestion Workflow [ 3011092 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2440212 ] New: Confluence Workflow - Public Facing v4 [ 2665465 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            Branden McElveen (Inactive) created issue -

              Unassigned Unassigned
              bmcelveen Branden McElveen (Inactive)
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                Created:
                Updated:
                Resolved: