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  1. Jira Service Management Data Center
  2. JSDSERVER-5401

Add the ability to hide Requested Participants on user portal

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    • Icon: Suggestion Suggestion
    • Resolution: Low Engagement
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    • We collect Jira Service Desk feedback from various sources, and we evaluate what we've collected when planning our product roadmap. To understand how this piece of feedback will be reviewed, see our Implementation of New Features Policy.

      We would like to add various participants to a ticket, but not have it show on the Portal side.

      A current example is our ticket CS-93:

      As the screenshot attached shows, there are two request participants that appear on the client view side of things. We don't want those there and would like the ability to remove them from the customer's view.

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            [JSDSERVER-5401] Add the ability to hide Requested Participants on user portal

            Charlie Marriott made changes -
            Resolution New: Low Engagement [ 10300 ]
            Status Original: Gathering Interest [ 11772 ] New: Closed [ 6 ]

            Charlie Marriott added a comment -
            Atlassian Update – 18 January 2022

            Hi,

            Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request.

            This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers).

            We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here, and how we prioritise what to implement here.

            To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues, and current work and future plans.

            Regards,

            Jira Service Management, Data Center & Server

            Charlie Marriott added a comment - Atlassian Update – 18 January 2022 Hi, Thank you for raising and watching this suggestion. We regret to inform you that due to limited demand, we have no plans to implement it in the foreseeable future. In order to set expectations, we're closing this request. This is an automated update triggered by low engagement with this suggestion (number of votes, number of watchers). We hope you will appreciate our candid communication and our attempts to become more transparent about our priorities. You can read more about our approach to highly voted suggestions here , and how we prioritise what to implement here . To learn more about our recent investments in Jira Service Management and Data Center, please check our public roadmap and our two dashboards containing recently resolved issues , and current work and future plans . Regards, Jira Service Management, Data Center & Server
            SET Analytics Bot made changes -
            UIS Original: 1 New: 0
            SET Analytics Bot made changes -
            UIS New: 1
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3011092 ] New: JAC Suggestion Workflow 3 [ 3650928 ]
            Owen made changes -
            Workflow Original: Confluence Workflow - Public Facing v4 [ 2665465 ] New: JAC Suggestion Workflow [ 3011092 ]
            Owen made changes -
            Workflow Original: JSD Suggestion Workflow - TEMP [ 2440212 ] New: Confluence Workflow - Public Facing v4 [ 2665465 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]

            Rosa M Fossi added a comment -

            Thanks so much Branden for creating this suggestion ticket. Will it have a cloud counterpart?

            Rosa M Fossi added a comment - Thanks so much Branden for creating this suggestion ticket. Will it have a cloud counterpart?
            Branden McElveen (Inactive) created issue -

              Unassigned Unassigned
              bmcelveen Branden McElveen (Inactive)
              Votes:
              8 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: