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Suggestion
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Resolution: Unresolved
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None
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8
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It is important as part of managing queues in service desk to determine which organization is reporting incidents and/or logging requests to us. Currently in the dashboard, Organization field is not included as Statistic Type. Requesting to have this available as option for more efficient analysis on requests/incidents we are receiving.
- is duplicated by
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JRASERVER-63142 Add Organization field in dashboard
- Gathering Interest
- was cloned as
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JSDCLOUD-6383 Add Organization as Statistic Type for dashboard reporting
- Future Consideration
- mentioned in
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